Privacy Policy

PRIVACY POLICY – REBEL ELITE FITNESS UAE

This Privacy Policy outlines how Rebel EF Sports Fields & Halls Equipment Trading LLC (hereafter referred to as “REBEL Elite Fitness UAE”) collects, uses, and protects your personal information when you use our website and services. This policy complies with the applicable laws and regulations in the UAE to ensure that your privacy is safeguarded.

Introduction

REBEL Elite Fitness UAE is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy applies to the use of our website and services and outlines how we collect, use, and safeguard the personal information you provide to us.

Collection of Personal Information

We collect personal information directly from you when you provide it to us, such as when you sign up for an account, make a purchase, or contact us. We may also collect information from public sources, your use of our services, and your interactions with our website.

Types of Information We Collect:

  • General Personal Details: Your name, email address, contact number, and other relevant details.
  • Transaction Information: Details about your purchases and interactions with our services.
  • Technical Information: Information about your device, IP address, and browsing patterns.
  • Consent Records: Records of any consents you have given us to process your personal information, including details of consent, withdrawals, or refusals.

How We Use Your Information

We only process adequate and relevant Personal Information for the following purposes and legal bases:

  • To perform in terms of our agreement with you (provide you with the services and access to our website, including registering an account with the intention to make a purchase, completing a purchase online with without registering an account, or completing and submitting an enquiry or contact form).
  • Operate and manage your account or your relationship with us, including facilitating customer credit applications.
  • Monitor and analyse our business to ensure that it is operating properly, for financial management and for business-development purposes contact you by email, push notifications or other means to inform you about our services, including for marketing purposes, unless you have opted-out of such communications (direct marketing).
  • Form a view of customer base and to identify, develop or improve our website and services that may interest you.
  • Carry out market research and surveys, business and statistical analysis and necessary audits.
  • Fraud prevention.
  • Perform other administrative and operational tasks like testing our processes and systems; monitoring our website’s usability, performance, and effectiveness; improving the experience, usability and content of our website and ensuring that our security measures are appropriate and adequate; and
  • Comply with our regulatory, legal or other obligations.

Cookies and Tracking Technologies

Cookies are small files about browsing activity that are stored on a device’s web browser by the websites that are visited and are generally used to improve user experience. When you use our website, we automatically receive and record information on our server logs from your browser, such as your location, IP address, general internet usage and Google Analytics information. This is statistical data about browsing actions and patterns.

Cookies enable us to improve our Website and Services, estimate our audience size and usage patterns, store information about your preferences, save your password so that you don’t need to re-enter it each time you use our website, and recognise when you return to our website. The pop-up cookie notice will notify visitors about this feature when they land on our website, and they will be able to reject or approve the use of cookies for their visit.

We do not link non-personal information from cookies to Personal Information without your permission. Please note that third parties may also use cookies, but we do not have access to, or control over them, and therefore cannot take responsibility for them.

Information Sharing

REBEL Elite Fitness UAE does not sell, share, rent, or lease your credit/debit card details or personal information to third parties. We may share your information with trusted service providers, such as payment processors, couriers, and IT service providers, to facilitate our services. We may also share your information:

  • With Business Partners: To provide you with access to our website and services.
  • With Professional Advisors: Including accountants, auditors, and lawyers under confidentiality agreements.
  • When Required by Law: To comply with legal obligations or court orders.
  • International Transfers of Personal Information

Your personal information may be transferred to and stored in countries outside the UAE. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected. When transferring data, we implement appropriate safeguards to ensure data protection.

Links To Third Party Websites

We may provide links to third-party websites including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms for the convenience of our users. Rebel Elite Fitness UAE does not control these third-party websites and cannot represent that their policies and practices will be consistent with this Privacy Policy.  If you use or rely on any links on our website, you do so at your own risk. We encourage you to review the privacy policies of any third-party website before submitting any of your personal information.

Security of Personal Information

We have implemented appropriate technical and organisational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, and access. Despite these measures, please note that the internet is not completely secure, and we cannot guarantee the security of information transmitted to or from our website. You are responsible for ensuring that your personal information is sent securely.

Your Rights

You have certain rights regarding your personal information. These include:

  • Right of Access: The right to request access to the personal information we hold about you.
  • Right to Rectification and Erasure: The right to request that we correct or delete your personal information, subject to legal limitations.
  • Right to Restrict Processing: The right to request that we temporarily or permanently stop processing your personal information.
  • Right to Object: The right to object to the processing of your personal information, especially for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We may require you to verify your identity and specify your request.

Retention of Personal Information

We take every reasonable step to ensure that your personal information is only processed for the minimum period necessary for the purposes set out in this Privacy Policy or as required by law. We retain personal information in accordance with legal retention periods or for our legitimate business purposes. Once personal information is no longer needed, we securely destroy or de-identify it.

Destruction of Personal Information

Once the information has been used for its intended purpose and is no longer legally required, it will be securely destroyed. Hard copies of personal information will be shredded, while digital copies will be permanently deleted from our systems.

Direct Marketing and Opting Out

We may process your personal information to contact you about our services and promotional offers that may be of interest to you. If you prefer not to receive marketing communications from us, you may opt out at any time by following the instructions in the communication or contacting us directly. Even if you opt out of marketing communications, we may still contact you for non-marketing purposes related to your account or transactions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on our website, and the updated policy will take effect upon posting. Your continued use of our website and services indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected]

SHOULD YOU NOT AGREE TO THE TERMS AND CONDITIONS AS SET OUT IN THIS PRIVACY POLICY FOR GATHERING, PROCESSING, STORING AND DESTROYING OF PERSONAL INFORMATION, YOU MUST NOTIFY THE REBEL ELITE FITNESS UAE IMMEDIATELY THEREOF. FAILING WHICH IT WILL BE DEEMED THAT YOU ACCEPT AND AGREE TO THE TERMS AND CONDITIONS SET OUT ABOVE.